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The program name can be located at the top of the application

The program name can be located in the highlighted tab below the toolbar

If you have run a report, provide the code of the report as seen in the Print Queue

ADV / Company ID / PID

Spot Toolkit, Print Buy Toolkit, Financial Toolkit, Estimate setup

Print Buy Maintenance, Spot Goal Maintenance, Pre-buy

The CompanyID can be located at the top left of the application

Placement IDs, order numbers, serial numbers etc.

Media outlet

Client / product / campaign code

Media code, client / product / campaign, booking category

Media Code, Client / Product / Campaign

Save and attach the Report Template by clicking File > Save Template

Client / product / campaign code, report code, brand code etc.

Campaign code/ campaign reference / CARIA ID

Please enter the details and add screenshots of your request. The more details you provide now, the more helpful our team can be with their first reply. Items to think about; clear description of the incident, when did it first occur, is this an isolated issue or is it occurring elsewhere?

Please describe the steps/actions taken before the problem/error occurred. Being able to replicate the issue will streamline our troubleshooting.

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