Mediaocean Support

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Mit unserer Kundenbetreuung stellen wir Ihnen erfahrene Mediaocean Mitarbeiter an die Seite, die Sie kontinuierlich, detailliert und kundenspezifisch im Umgang mit unserem System beraten.

Unsere Hotline hilft Ihnen bei den täglichen Fragen und ist von 8:00 bis 19 Uhr unter der Telefonnummer 0211 36810-100 zu erreichen.

Welcome to Mediaocean Support!


The Fine Print .....

This portal contains articles, training, and other product information. You can also enter and track your support requests within this site.

At Mediaocean we recognize and respect your rights with regard to the privacy and confidentiality of your information. Please see our privacy policy for details.

In selecting Zendesk as our partner, we have ensured that Zendesk has put in place robust measures for the confidentiality and security of the personal information within their service, by employing technological, physical and administrative security safeguards such as firewalls and security procedures.

However, Mediaocean is unable to guarantee the security of Zendesk’s system and is not responsible for failures in Zendesk’s security procedures. For that reason, you may prefer to avoid attaching files containing sensitive information (such as personal financial details or commercially sensitive data) to your Zendesk support ticket. Please contact your Mediaocean representative for alternative methods for sending these files securely, if required as part of your support request.